Privacy Policy
Last Updated: November 22, 2025
Welcome to Forobifoods. Your privacy is important to us. This Privacy Policy explains how Forobifoods (referred to as “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, place an order, or use our services.
By accessing or using our services, you agree to be bound by the terms of this Privacy Policy.
Information We Collect
We collect several types of information to provide and improve our service to you.
A. Personal Information
This includes information that can be used to identify you directly:
Contact Data: Name, email address, shipping address, and phone number.
Account Data: Username and password (hashed/encrypted).
B. Payment Information (Security is Paramount)
We understand the sensitivity of your financial data. When you make a purchase, we collect limited payment information, but we do not directly store your full credit card details on our servers.
Payment Processor: All payment transactions are handled by secure, PCI-DSS compliant third-party payment processors (e.g., Stripe, PayPal, etc.).
Tokenization: We only receive and store a secure Payment Token (a unique ID) and the last four digits of your payment card (for verification purposes). The full, sensitive card information is transmitted directly from your browser to the payment processor, who handles the encryption and storage, never touching our servers.
C. Usage and Technical Data
This includes information automatically collected when you access the Service:
Device Data: IP address, browser type, device type, operating system.
Browsing Activity: Pages viewed, time spent on pages, referral source, and the links clicked.
How We Use Your Information
We use the information we collect for the following business purposes:
To Process and Fulfill Orders: To process your payment, send product, and manage returns and exchanges.
To Communicate: To send you transaction confirmations, shipping updates, and respond to customer service inquiries.
To Manage Your Account: To register you as a user and manage your preferences.
Marketing and Promotions (with consent): To send you promotional emails about new products, special offers, and company updates, from which you can opt-out at any time.
Service Improvement: To monitor usage, troubleshoot problems, and improve the functionality and design of our website and product offerings.
Data Security and Protection
We implement commercially reasonable security measures designed to protect your information from unauthorized access, use, alteration, or disclosure.
Payment Data Security: As stated above, we prioritize the safety of your payment information by relying on industry-leading, compliant third-party processors. We ensure these partners meet high security standards (e.g., PCI DSS compliance) to handle and protect your sensitive data.
Encryption: We use Secure Socket Layer (SSL) encryption technology to protect data transmission across our website.
Access Control: Access to your personal data is restricted to employees, contractors, and agents who have a specific business need to know that information.
Note: While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.
Disclosure of Your Information
We may share your information only in the following circumstances:
Service Providers: We share necessary information with third parties who perform services on our behalf, such as payment processing, shipping carriers (to deliver your order), website hosting, and email delivery. These providers are contractually obligated to use your data only for the purpose of providing the service we have hired them for.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Forobifoods, or protect the safety of our users or the public.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies are used to:
Maintain your shopping cart session.
Remember your preferences.
Analyze website traffic.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
Your Privacy Rights
Depending on your location, you may have the right to:
Access: Request copies of the personal data we hold about you.
Correction: Request that we correct any information you believe is inaccurate or incomplete.
Deletion: Request that we erase your personal data under certain conditions.
Opt-Out of Marketing: Unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the footer of any email.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@forobifoods.com